How It Works

Our Process | Phi Decks

Step 1 - Project Inquiry

Tell Us About Your Vision

The first step in creating your custom outdoor living space is completing our online project inquiry form. This allows us to thoughtfully review your vision, including how you plan to use the space, your desired size, and your budget range.

Once your form is received, a member of the PHI Decks team will follow up by email to discuss your project in more detail and schedule a consultation. This intentional approach allows us to prepare in advance and provide a more tailored, meaningful planning experience.

From the very beginning, our goal is to understand your needs clearly and guide you through a seamless process toward an outdoor space that is both beautifully designed and expertly built.

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Step 2 - Project Consultation

Discuss Your Goals & Layout

Following your project inquiry, we will schedule an appointment to discuss your project goals in detail. This consultation may take place by phone or in person, depending on the needs of your project.

During this time, we will review how you plan to use your outdoor space, explore layout possibilities and size options, and begin shaping the overall design direction. We may touch briefly on material considerations at a high level, with detailed material selections and color palettes explored later in the process during a showroom visit, prior to finalizing your project agreement.

This planning step creates a strong foundation for the design phase and ensures your outdoor living space is tailored to your home and lifestyle.

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Step 3 - Personalized Design

Create Your Custom Design

After collecting all necessary information, our team begins developing your custom deck or porch design, starting with conceptual drawings to help you visualize your space. Once the design is underway, we prepare a detailed proposal with estimated pricing and 3D renderings.

When the proposal is ready, we’ll schedule a phone or video call to review it with you, answer questions, and discuss next steps. At that time, you can choose to reserve your place on the schedule with a 5% down payment. We’ll also book your PHI Decks Showroom appointment, where we’ll review your 3D design together, explore materials and finishes in person, and finalize details. Additional showroom visits and design refinements are always welcome as we work toward your ideal plan.

Step 4 - Final Selections & Proposal

Refine Materials & Details

Following your showroom visit, we’ll guide you through finalizing material selections, finishes, and color options that align with your design vision and lifestyle. This is where your custom plan truly comes to life — from decking and railing to lighting and accents.

Once selections are complete, we’ll finalize your project agreement with a detailed scope of work, confirmed pricing, and an anticipated timeline. This ensures full transparency and clarity before construction begins.

Our team will answer any remaining questions and make sure you feel confident and excited about every choice. By the end of this step, your design is fully refined, and your project is ready to move into production.

Step 5 - Build Day

Beginning Construction

With the design finalized and your project scheduled, our skilled in-house build crews begin construction at your home. We take great pride in executing every detail with precision and care, from site preparation through finishing touches.

Throughout the build, your project manager will keep you informed on progress and timelines, and our team will maintain a clean and respectful jobsite environment.

This is the moment your vision becomes reality;  expertly crafted, structurally sound, and thoughtfully constructed to enhance both your home and lifestyle.

Step 6 - Relax & Enjoy

Enjoy Your Custom Outdoor Space

Once construction is complete and every detail has been perfected, your new outdoor living space is ready to be enjoyed. Whether you’re hosting gatherings, relaxing with family, or simply savoring the beauty of your home, your custom deck or porch is designed to elevate everyday moments.

We stand behind our work and are always here to support you with care and service long after your project is finished.

Welcome to the next chapter of your outdoor living experience.

Create Your Own Outdoor Living Space

Low maintenance decking has come a long ways in the last 20 years and continues to innovate and change the decking industry. Low maintenance decks are the perfect choice for the homeowner that would rather enjoy their deck than maintain it.

Give us a call or email us to get in touch with the PHI Decks team and start the process
Step 1: Contact us
PHONE CONSULTATION
The first step in planning your new outdoor living space is a phone consultation. This is typically a 15-30 minute phone call where we will discuss as many details about your project as possible. Topics will include what you would like to use the space for, what type of materials you are interested in, size requirements and restraints and most importantly helping to establish a budget.

After completing the phone consultation and determining that PHI Decks is a good fit for your project, we may setup a site visit if needed.
Step 1: Contact us
Step 2: Let's hang out!
SITE VISIT
A typical site visit lasts between 30-60 minutes. During this time we gather information in order to begin designing your project. We will bring product samples and explain the benefits of each one as well as start talking about color options. We can help layout the space and show you different size options.
Step 2: Let's hang out!
Step 3: Personalization
DESIGN & PRODUCT SELECTIONS
After collecting all necessary information we will return to the office and begin preparing your custom deck or porch design. We will start with conceptual drawings to help you visualize different sizes and layouts. After completing the conceptual design stage we will provide you with preliminary pricing.

Once preliminary pricing has been approved we will begin designing and bidding the project. We will create 3D renderings to help you visualize your new outdoor space and help determine colors and finishes prior to construction. Along with these renderings we will supply you with a written proposal of the exact cost of your project.

If design and product changes are made, this bidding phase can span over a couple of weeks. Our schedule does fill up quickly so if you are confident in selecting PHI Decks as your custom deck builder, we will take a 5% down payment to reserve your spot on the schedule. Once your spot is reserved we can continue making changes and fine tune the design.
Step 3: Personalization
Step 4: Let's get going!
FINALIZE SELECTIONS
Once all design changes have been made and the final price has been agreed upon we will return to your house for the final proposal and contract signing. At this meeting we will go through what you can expect once we start construction, an estimated start date, estimated completion date, we will also pick final colors for decking, railings, fascia, etc. We will go through payment terms and collect a down payment.
Step 4: Let's get going!
Step 5: Start the fun!
BUILDING
Now the exciting part! Our building crews are made up of 2-4 carpenters, with the same crew on each job from start to finish. Typically this building process includes demo (if necessary), footings, framing, decking, stairs, railings, lighting, final touches and clean up.

We understand that you will be very anxious to get on your new PHI Deck and start grilling!
Step 5: Start the fun!
Step 6: Invite friends over!
RELAX & ENJOY
We truly enjoy making your house a better place to live and we look forward to working with you!
Step 6: Invite friends over!